FAQ

Frequently Asked Questions

Everything you need to know about social media & contact discovery

Q1 Which social platforms can you scan? +
A: Supports major social media including Facebook, Instagram, TikTok, Pinterest, YouTube, and Twitter.
Q2 What contact info can you find? +
A: Can extract public contact info like contact email, customer service phone, and contact form links.
Q3 How accurate are social media links? +
A: Based on page code and link feature dual verification, social link recognition accuracy is above 95%.
Q4 What if a store hides contact info? +
A: ShopFindBiz tries multi-channel mining from page source code, Whois info, and social profiles.
Q5 How does social analysis help with marketing? +
A: You can learn competitors' social content strategies, posting frequency, and engagement methods.
Q6 How to find influencer collaborations via Instagram? +
A: Check the tagged partner accounts in competitor Instagram posts to discover potential influencer resources.
Q7 Can contact info be used for affiliate marketing? +
A: Yes, collected contact emails can be used to establish Dropshipping partnerships or affiliate promotions.
Q8 Is social media data updated in real-time? +
A: Social account links are scanned in real-time; follower count and engagement data are updated daily.
Q9 Is there a limit on social scans in the free plan? +
A: Free plan can scan 20 stores per day. Pro plan has no limit.
Q10 How to learn from competitor social media? +
A: Follow competitor accounts, analyze their content themes, posting times, and engagement strategies, then apply to your own social operations.